Last Updated: April 6, 2026
Quality Home Solutions LLC (“Quality Home Solutions”; “Quality Hardware and Glass”; “Quality Kitchen and Bath”; “Quality Home Inspections”, “we”, “us,” or “our”) is committed to protecting the privacy of our clients. This Privacy Policy describes how we collect, use, and store the personal information provided to us in connection with our subcontracting and contracting services. By doing business with us and/or providing your personal information to us, you agree to the collection and use of your information in accordance with this Privacy Policy.
We collect and retain client information voluntarily provided such as names, phone numbers, email addresses, project details, job site information, communication records, and other contact details. We may also collect information about your browsing behavior on our website, such as the pages you visit and the links you click associated with our Services. This information may be collected through cookies and other tracking technologies, such as pixel tags and web beacons. We do not collect unnecessary or unrelated personal information and we do not knowingly collect information from children under the age of 13. All of the information we collect is an attempt to better our service and improve your overall experience.
Your information is used for legitimate business purposes including marketing; and communicating with clients about services, scheduling, project updates, quotes, estimates, and invoices. Quality Home Solutions may use the contact information provided by clients to dispute payment or collect payment directly from the homeowner and/or the party responsible for contracting our services. We may communicate through internal third-party platforms including Jobber two-way messaging, which is accessible only to authorized office personnel. We may also use client email addresses to send occasional company marketing updates or promotional messages; clients may request to opt out of such communications at any time (see our Terms of Service policy located on our website). We do not sell, trade, or disclose clients’ personal information. Information may only be shared if required by law, court order, legal process, or when necessary to protect our rights or prevent fraud. If we use secure business tools or software providers to support our operations, any such providers are required to protect client information and may only use it to support the operation of Quality Home Solutions LLC.
We take measures to protect the personal information we collect from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security. We retain client information only as long as is required by law or necessary for business and record keeping purposes.
Clients may contact us to request access to their personal information, request corrections, or request deletion where legally permissible and with reasonable confirmation of authorization. We reserve the right to update this Privacy Policy from time to time, and any updates will take effect when posted or communicated with an updated “Last Updated” date.
If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us at: office@qualityhardwareandglass.com or office@qualityhmsolutions.com
Effective Date: April 6, 2026
Company Name: Quality Home Solutions LLC
These Terms of Service (“Terms”) govern communications between you (“Customer”) and Quality Home Solutions LLC (“Quality Home Solutions”; “Quality Hardware and Glass”; “Quality Kitchen and Bath”; “Quality Home Inspections”, “we”, “us,” or “our”) by SMS messaging program (the “Program”) and Marketing. By using our services and/or providing your contact information (and/or the contact information of your client) you are opting into our email and text messaging services, and you agree to receive messages from Quality Home Solutions LLC at the email or mobile number you provided.
We provide two distinct categories of communications:
1. Service Communications (Two-Way Messaging and email correspondence) which
include but are not limited to:
a. Appointment confirmations and reminders
b. Project scheduling updates
c. Job progress notifications
d. Invoice notifications and payment reminders
e. Collection of payment from client(s)
f. Customer service communications
g. Seasonal service announcements including updates to services provided and
operational changes by Quality Home Solutions when applicable
These messages are considered transactional or relationship communications, not
marketing. Method of delivery for Service Communications are primarily through SMS/text
message, email, phone call, or other electronic methods. SMS messaging and other
communications may be conducted through a dedicated business phone number(s). Quality
Home Solutions may use the contact information provided by clients to dispute payment or
collect payment directly from the homeowner and/or the party responsible for contracting our services.
2. Marketing Communications which include but are not limited to:
a. Newsletters
b. Special Offers
c. Advertisements via email, push notifications, text, or other electronic means.
These categories are treated separately. You may opt out of our Marketing Program and receiving promotional messages at any time by following the Opt-Out Instructions provided
within these Terms or contacting Quality Home Solutions directly. If you choose to opt out of Marketing Communications, we strongly encourage customers to avoid opting out of Service Communications as doing so may result in miscommunication or even discontinued service at any point in a project. The Customer will still be held financially responsible for used materials and other expenses specific to the Customer’s project(s) if service is discontinued due to their opting out of Service Communications.
Message frequency may vary depending on your project status, service needs, customer
inquiries, and the status of estimates, invoices, payment, etc. You may receive multiple
messages per month related to your active projects or service requests. Messages may be sent using an automated system.
Message and data rates may apply.
Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Charges are billed and payable to your mobile service provider.
By providing your mobile phone number to Quality Home Solutions, you consent to receive SMS messages or other methods of communication to deliver messages related to your services, appointments, invoices, promotions, and customer support. Consent to receive text messages is not a condition of purchase/service.
You may opt out of receiving text messages at any time.
To unsubscribe, reply “STOP” to any message. After texting “STOP”, you will receive one final confirmation message and will no longer receive SMS messages from us unless you opt back in. If you wish to stop receiving Service Communications, you must contact us directly at the phone number or email provided within these Terms.
Please note that opting out of Service Communications may delay or prevent our ability to
provide services, complete your project, or respond to support inquiries.
If you need assistance, you may:
● Reply HELP to any message
● Call us at: 801-694-7790
●Email us at: Office@qualityhmsolutions.com
We will respond to support requests during normal business hours.
Your privacy is important to us. Information collected through the SMS program is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
Please review our Privacy Policy here:
https://www.qualityhmsolutions.com/privacy-policy
We do not sell or share your mobile number with third parties for their marketing purposes.
Our messaging program is supported by most major U.S. mobile carriers; however, delivery is not guaranteed and may be affected by your carrier or mobile device. Messaging Rates may apply.
We reserve the right to modify or update these Terms at any time. Changes will be effective upon posting to our website.
Quality Home Solutions LLC — (DBA Quality Hardware and Glass; DBA Quality Kitchen and
Bath (Remodel); DBA Quality Home Inspections)
15212 S. 2990 W. Bluffdale, UT 84065
Phone: 801-694-7790
Email: office@qualityhmsolutions.com
Website: https://www.qualityhmsolutions.com
Need a home inspection, remodel, hardware installation, or custom glass or mirrors? Quality Home Solutions is here to help! Use this form to give us an idea of your project, and we'll get back to you as soon as possible!
Quality Home Solutions
(801) 571-0344
Open 9 AM - 5 PM Monday to Friday
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