Quality Home Solutions LLC (“Quality Hardware and Glass”, “we,” “us,” or “our”) is committed to protecting the privacy of our clients. This Privacy Policy describes how we collect, use, and store the personal information provided to us in connection with our subcontracting and contracting services. By doing business with us and/or providing your personal information to us, you agree to the collection and use of your information in accordance with this Privacy
Policy.
We collect and retain client information voluntarily provided such as names, phone numbers, email addresses, project details, job site information, communication records, and other contact details. We may also collect information about your browsing behavior on our website, such as the pages you visit and the links you click associated with our Services. This information may be collected through cookies and other tracking technologies, such as pixel tags and web beacons. We do not collect unnecessary or unrelated personal information and we do not knowingly collect information from children under the age of 13. All of the information we collect is an attempt to better our service and improve your overall experience.
Your information is used for legitimate business purposes including marketing; and communicating with clients about services, scheduling, project updates, quotes, estimates, and invoices. We may communicate through internal third-party platforms including Jobber two-way messaging, which is accessible only to authorized office personnel. We may also use client email addresses to send occasional company marketing updates or promotional messages; clients may request to opt out of such communications at any time. We do not sell, trade, or disclose clients’ personal information. Information may only be shared if required by law, court order, legal process, or when necessary to protect our rights or prevent fraud. If we use secure business tools or software providers to support our operations, any such providers are required to protect client information and may only use it to support the operation of Quality Home Solutions LLC.
We take measures to protect the personal information we collect from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security. We retain client information only as long as is required by law or necessary for business and record keeping purposes.
Clients may contact us to request access to their personal information, request corrections, or request deletion where legally permissible and with reasonable confirmation of authorization. We reserve the right to update this Privacy Policy from time to time, and any updates will take effect when posted or communicated with an updated “Last Updated” date.
If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us at: office@qualityhardwareandglass.com or office@qualityhmsolutions.com
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